Strategic Planning Season

3 min read

There is a time and season for many events. At our house, we have a birthday season because a majority of my family have birthdays grouped into two consecutive months. There are other seasons such as school starting, spring, or the holidays. As we enter the 4th quarter of the year, we enter strategic planning season. Strategic planning becomes an area of focus as credit unions prepare for upcoming budgets and the new fiscal year. This planning is essential for on-going and improved performance.

Over the last 12 months, the economy continued to move in a positive direction. Many credit unions experienced more deposit growth, achieved improvements in lending, and posted better earnings. The interest rate environment also changed a bit faster and brought with it potential risk as well as possible gains.

The disparities between larger and smaller credit unions remains but does not mean the smaller institutions should take a back seat to providing valuable services to their members.

Strategic Planning Season For Upcoming Budgets and The New Fiscal Year
Strategic Planning Season For Upcoming Budgets and The New Fiscal Year

While many credit unions are doing better than they have in the past, they may not be doing as well as they would like. Future success could depend on strategic planning.

Strategic planning components

Focused, high level strategic planning can help the credit union management and board define and clarify their purpose, develop the right strategies, prioritize the goals for the coming years, and outline how to measure and monitor success.

At the highest level, strategic planning covers six areas:

  1. The mission of your credit union
  2. An internal assessment of your credit union’s present state
  3. An assessment of where your credit union will be with the changing environment and competition
  4. An evaluation of the future vision of your credit union
  5. Identification of a measurement of success
  6. A plan to support your strategic goals and monitor progress

These are areas of focus to help successfully plan the future of your credit union but getting started and knowing where to start can be hard. Some of the difficulty is in the lack of preparation for these strategy planning sessions.

We Can Help

Mark H. Smith, Inc. is partnering with Scott Butterfield from Your Credit Union Partner to present a Strategic Planning webinar on October 11th, at noon Mountain time. During this webinar, we will identify and discuss what should be included in a successful strategic planning session along with guidance on additional questions and topics to review.

Register for Preparing for Successful Strategic Planning Webinar Here

Besides the informative free webinar, our products and reports can help you with the planning. The credit unions interest rate risk reports are one of the many resources available to provide future forecasting and help to make a well thought out plan. The webinar will present and explain how past performance reports may help pinpoint where the credit union has been successful and may also highlight weaknesses or areas for improvement. The projection of base case earning along with several stress scenarios will be explored as a tool to help managers anticipate the impact of possible threats to the viability of the institution. Outside of the interest rate focused analysis, the projections may be modified to incorporate strategic changes to the balance sheet compositions and help evaluate the overall impact on the credit union’s earnings.

Why It Matters

Today’s business environment for credit unions is very competitive and its leaders are continually challenged to find better ways to be successful across many different and potential scenarios. The upcoming webinar will be focused on helping leaders prepare for a successful strategic planning session, maximize the impact of their organizations, for their members, as well as the communities they serve. We look forward to you joining us on October 11th.

Related/Popular Articles

As we move into 2021, the following topics might be worth discussing and considering with your management team.

Earnings

During the first half of 2020, net interest margins came under substantial pressure as market interest rates were shocked dramatically downward. Net interest margins are expected to remain under downward pressure throughout 2021 as investment portfolios continue to reprice lower and share growth continues.

One of the easiest and quickest responses to declining interest income is to address the cost of funds. Many credit unions still have room to decrease their cost of funds, as shown in the September 2020 ending period graph below.

Yield vs. Cost of FundsSource: NCUA

Delinquency

Based on the September 2020 call report data, loan delinquencies and net charge-offs remained low and were below September 2019 delinquencies. Loan forbearance and other assistance programs in place through the entirety of 2020 may have helped delinquencies. Also, certain sectors of the economy are not as impacted as others. The unemployment rate is expected to continue drifting lower in 2021. However, as the assistance programs are lifted, delinquencies and charge-offs are expected to increase as unemployment remains substantially above the years leading up to the pandemic.

Total Loan Delinquency Rates By Category

Source: MHSI Online Peer Analysis Module through September 2020

Credit Union Philosophy

Serving the underserved has always been a hallmark of credit unions, and now more than ever, there is an opportunity to do this for many credit union members. As these times have been challenging, credit unions can continue to evaluate and prioritize how to best serve members in the coming year, especially those under financial stress. Exploring how to provide service to those that are underbanked might be an opportunity. One option may include evaluating risk-based lending policies and programs, especially given the robust liquidity on most credit union balance sheets. New and alternative avenues to bolster income should continue to be explored.

Digital and Technology

As the pandemic shifts and prolongs, credit unions should evaluate if their electronic delivery channels meet members and potential members’ needs. Moving to or improving digital delivery channels should be accelerated and prioritized. Digital delivery should include evaluating loan origination and servicing channels to maximize new loan volumes. Online and remote financial services will continue to grow and may be the preferred way members access and manage their financial activities.

Balance Sheet Growth

Before the pandemic, many experts anticipated credit union loan growth to taper off but remain positive. After the first quarter of 2021, loan production became unpredictable, however, by the end of the third quarter, annualized loan growth was 6.34%. Real estate lending, driven by the abruptly lower interest rate environment, helped with the growth. Experts anticipate loan growth to be around 6.0% to 6.5% over the next 12 months as the economy recovers.

The first few months of 2021 may see strong share growth as the second round of government assistance and stimulus takes hold, and households remain reluctant to spend until signs of COVID easing and warmer weather occur. Share growth last year increased at an annualized rate of over 18% and is expected to be approximately 8.0% to 10.0% in the coming year. If double-digit growth continues, earnings sufficient enough to sustain capital will be critical. If economic conditions improve and overall consumer activity increases, loan growth and increasing long-term interest rates could counter some of the anticipated income pressures. Fortunately, the credit union industry is very well capitalized and able to ride out the adverse conditions and absorb some more growth, even if earnings are reduced. 

Several years back, I went to Mexico for a vacation. While there, I found a ceramic hand-painted frog-shaped planter that I wanted. My husband loves the hunt, and his quest began. Every time we saw a frog-planter, he would start negotiating with the vendor to get the lowest possible price. We searched for several days and would stop in different towns and check the markets while enjoying our vacation and exploring. When we found a frog, he would inquire about the price and negotiate for further discounts. After a few days and no success at getting the cost of the frog below a certain point, my husband declared, “we have hit the bottom of the frog market.”

…

Future GDP Projections

In September, the Federal Reserve Chairman spoke publicly on several occasions and reiterated that the central bank is committed to helping the economy “for as long as it takes.” He noted continued improvements in the economy, but also acknowledged a highly uncertain path ahead. The September FOMC (Federal Open Market Committee) projections are now projecting a full-year GDP decline of 3.7%. This is substantially better than their previous expectation of a 6.5% decline. However, they lowered their 2021 outlook from 5.0% to 4.0% and their 2022 outlook from 3.5% to 3.0%. Their 2023 outlook is at 2.50%.

Interest Rates and Economic Uncertainties

The FOMC also indicated that they would allow inflation to run above 2.0% on a sustained basis before any federal funds rate increases. As such, most individual members of the Committee indicated that the federal funds rate could remain close to zero through 2023. Some economists and analysts even think that we may not see an increase in the federal funds rate until 2024 or 2025. They believe that it will take up to five years for the global economy to fully recover to pre-pandemic levels.

The risks to the FOMC economic growth projections are high. Even the Chairman of the FOMC acknowledged the economic uncertainty of the path ahead. Following the sharp rebound in many economic data measures and drop in the unemployment rate, some recent measures have disappointed compared to expectations and some are indicating a recovery that is stalling. At the current time of this article, the nature of further fiscal stimulus continues to be negotiated in congress and some are not expecting a resolution until after the presidential election. Of course this only adds to the current economic uncertainty.

What is highly certain over the short to medium term timeframe is that interest rates will not likely be increasing more than just relatively minor fluctuations in the medium to long end of the U.S. Treasury yield curve. It is more likely that potential risks on the horizon could drive medium and longer-term U.S. Treasury yields even lower.

Reassessing Balance Sheet Strategy

Given the above outlook, it would certainly seem that some credit union balance sheet strategies of recent years should be reevaluated for the foreseeable future. Reassessing asset allocation strategies is possibly more relevant at the current time than at any time in the past several years. For example, the credit union may want to ask itself how much should we be redeploying assets into two to three year investment CDs given current interest rates on those maturities. If the answer is less than previous years, then what are the alternatives we can explore.

Priorities Going Forward

In exploring alternatives, the first priority for credit unions is of course serving members. Assessments and considerations could include expanding the types of loans offered, reevaluating risk based lending allocations, increasing real estate concentrations, debt consolidation programs, and loan payment support alternatives to name just a few. Secondary to the first priority are considerations such as allocations to loan participations and alternative investments. For example, should the credit union assess CUSO or similar investment possibilities. What are all of the possibilities for these type of investments that may be available to the credit union? After all, an alternative of earning five basis points at the corporate credit union with too much of assets is not likely to accomplish any priorities or goals for the credit union.

The present time and foreseeable future is a great time for credit unions to really show how they can serve and support members during these challenging times. Being there for your members is for sure the highest purpose for the credit union and always assessing ways to provide service and assistance to them will always be the credit union’s first priority. In addition and secondarily, now more than any time in recent years it may make sense to really take a deep dive into the above asset allocation assessments, considerations, and possibilities. Ideally, the best answers going forward would combine the first priority with the second to optimize balance sheet performance while best serving members.

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